Support

Pro Pass is $10/month or $99/year, billed through Stripe. New subscribers get a 7-day free trial — you're not charged until the trial ends, and you can cancel any time before that and pay nothing. Tips and Premium Themes are one-time charges, not subscriptions.

Go to Account → Pro Pass → Cancel Pro Pass. Cancellation takes effect at the end of your current paid period, so you keep access until then. No forms, no phone calls, no retention pressure — one confirmation and you're done.

Because Pro Pass includes a full 7-day free trial and cancels at period end (so you always finish what you paid for), we generally don't issue partial-month refunds. If something specific went wrong on our side — a double charge, a failed feature — email us and we'll make it right.

Yes. Your anime list, ratings, and notes are visible only to you. Persona shares are opt-in per snapshot: nothing is public unless you explicitly hit "Share". You can export or delete everything from Account at any time — no support ticket required.